FAQs
Got a question?
Who is Lefti?
Lefti is a company who provides Executive Assistant and OBM services, remotely. We are a collection of office administration professional that works from their own home office, somewhere with an internet connection or anywhere they can set up a computer.
What does Lefti do?
Lefti does the majority of things that an executive assistant or office administrator does, but we’re rarely in your office. We can book travel, automate your systems, research your next project or whip up a snazzy presentation so you can snag your next big client…anything you can do online, Lefti can help you with.
What tools do you use to get your job done?
We use GoogleDrive for file sharing, we use Google Apps for our email and a whole array of fancy products to make working together perfect! Of course, we will always try to adapt to what software you use to ensure a smooth experience. If you prefer us to use a specific system, that’s ok also. We will accommodate as best we can - and if we have never heard of it, we are always up for learning new products and software.
What can Lefti do for me?
Lefti can do a range of tasks. Check out the Services page to get a detailed view of our capabilities. Don’t forget though, if you have a specific project or particular task you need taken care of and it isn’t on the list, please ask us.
Why should I choose Lefti over other virtual assistants or temps?
There’s a saying “You get what you pay for”. Hiring a good VA is no different to hiring a good plumber! It comes down to you and the way you want your business to function. If you want someone who is only a phone call or email away and has excellent business knowledge then we could work well together. Lefti understands your needs and the current business climate and will happily meet for a coffee should you want. We are the unicorn you’ve dreamed of.
I want you to do something you don’t mention on the list – is this possible?
We are always open to new ways of assisting you. You can only ask the question.
What hours do you work?
We typically work 9-3pm Mon, Tues, Thu & Fri but we can accommodate alternatives if you need. It all depends on the urgency of the task required or what else we have going on. We aim for a 48 hour turnaround for most clients and if we are needed outside of these hours for things such as travel, event management, we accommodate accordingly.
Can you work in our office if we need?
We are virtual, but we are more than happy to negotiate adhoc office visits if the task requires it. While we aim to do most things from wherever we are, we understand sometimes you just prefer to have someone in your office with you to smash out a task.
Will you sign a confidentiality agreement?
Yes, always happy to. It protects you and us and is a benefit for all parties. Would’t work without it!
How do I pay you?
All the details you need will be on your invoice and in your contract. We accept direct bank deposit, bank cheque or cash.